AI WhatsApp Chat Agents

Your customers are on WhatsApp every day and many prefer to message rather than call or email. We build AI WhatsApp agents that reply instantly, answer questions, share info, qualify leads and book appointments, giving customers quick responses while taking the load off your team.

  • Built on the official WhatsApp Business API
  • AI replies trained on your business information
  • Lead qualification and appointment booking
  • Catalogues, brochures and media sharing
  • CRM integration and team handover
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AI-Powered WhatsApp Conversations

A quick reply can be the difference between winning and losing a customer when they message your business on WhatsApp. Our AI WhatsApp agents reply in seconds and understand natural language including mixed Hindi and English and provide accurate answers based on your products, services, pricing guidelines and policies. They can send brochures, images of products, location information, and payment links, and automatically follow up if a customer goes quiet. When a conversation needs a human touch, the agent transfers it to the right person on your team, along with the whole chat history.

WhatsApp Automation for Sales & Service

Besides answering questions, WhatsApp agents can help you throughout your entire customer journey. Ads, websites and click-to-WhatsApp campaigns can be welcomed and qualified on the fly. You can automatically send appointment reminders, order updates, payment confirmations and service alerts. Every conversation can be logged into your CRM, giving your sales team a complete view of each customer.

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Smaart tech services
Club ethecs
Signboard logo
Creative dental
Ekaant
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Reliable logo
sanghvi
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PIONEER TAPS
esol
rapidchem logo

WhatsApp AI Agent Process

01

Use Case Planning

We understand how your customers use WhatsApp with your business.

  • Identify common questions and requests
  • Define sales and support goals
  • Review current WhatsApp workflow
02

WhatsApp API Setup

We set up the official WhatsApp Business API.

  • Guide business verification
  • Set up the WhatsApp Business account
  • Configure approved message templates
03

AI Training

We train the agent on your business knowledge.

  • Load products, services and FAQs
  • Define tone and response rules
  • Test responses for accuracy
04

Workflow Automation

We automate key customer journeys.

  • Lead qualification flows
  • Appointment booking and reminders
  • Follow-up and re-engagement messages
05

Integration & Launch

We connect WhatsApp with your systems and go live.

  • Integrate CRM and calendars
  • Set up team inbox and handover
  • Launch with close monitoring
06

Optimise

We improve performance using real conversations.

  • Review conversation quality
  • Update knowledge and flows
  • Track leads and conversions

What Your WhatsApp Agent Can Handle

Your team can concentrate on closing deals and solving difficult problems while our WhatsApp agents manage the repetitive chats.

Instant replies at any hour Instant replies at any hour
Lead qualification and routing Lead qualification and routing
Appointment booking and reminders Appointment booking and reminders
Brochures, catalogues and payment links Brochures, catalogues and payment links
Order and service updates Order and service updates
Shared team inbox with handover Shared team inbox with handover

Frequently Asked Questions

Yes. AI automation at scale requires the official WhatsApp Business API, and we help you set it up correctly.
In many cases, yes. Your number can be migrated to the WhatsApp Business API, though it will no longer work in the regular WhatsApp app. We guide you through the options.
Yes. The AI can understand and respond in English, Hindi, Hinglish and other regional languages.
Yes. You can send approved template messages to customers who have opted in, following WhatsApp's policies.
Yes. We set up a shared inbox where your team can view conversations and take over whenever needed.
Yes. WhatsApp charges per conversation or message based on category, in addition to platform costs. We explain the pricing clearly during planning.

Reply Faster on the App Your Customers Love

AI WhatsApp Agents That Sell and Support 24/7..

An AI WhatsApp agent can help you if your team is overflooded with messages on WhatsApp or losing leads after hours. Graphinet can set it up, train it on your business and hook it up to your sales process.